Legal & Privacy Policy
Last updated: October 1, 2026
On this page: Privacy | Cookies | Terms of Service
1. Privacy Policy
At Atlantic Ball (Xiamen Yatelan Sports Imp & Exp Co., Ltd.), we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or place a custom basketball order.
Information We Collect
- Contact information: name, company, email, phone, shipping address.
- Order information: product type, quantity, logo files, customization requirements.
- Payment information: bank transfer details, PayPal references (we do not store full card numbers).
- Technical data: IP address, browser type, pages visited, time on site.
- Communication data: emails, WhatsApp messages, inquiry forms.
How We Use Your Information
- To process and fulfill your custom orders.
- To provide quotes, digital proofs, and order updates.
- To arrange shipping and customs clearance.
- To respond to inquiries and provide support.
- To improve our website and services.
- To comply with legal and tax obligations.
Legal Basis for Processing (GDPR)
For EU customers, we process data based on contract performance, legitimate interest, consent, and legal obligation.
Data Sharing
We do not sell your data. We may share it with freight forwarders, payment processors, customs brokers, and legal authorities when required.
Data Retention
We keep order records for at least 5 years for tax and audit purposes.
Your Rights
You may access, correct, or delete your personal data. Contact us at info@atlanticball.com.
Security
We use SSL encryption and secure servers. No online transmission is 100% secure.
2. Cookie Policy
Cookies are small text files stored on your device. They help us remember your preferences and improve your browsing experience.
Types of Cookies We Use
- Essential: required for the site to function.
- Analytics: Google Analytics to understand traffic.
- Marketing: Google Ads for remarketing.
- Preferences: remember language and region.
Third-Party Cookies
We use Google Analytics, Google Ads, YouTube (Privacy Mode), and WhatsApp. You can control cookies via your browser settings.
GDPR Compliance
For EU visitors, we ask for consent before setting non-essential cookies.
3. Terms of Service
By using our website or placing an order, you agree to these terms.
Orders and Acceptance
Orders are confirmed only after you approve the digital proof, we receive the 30% deposit, and we issue a Proforma Invoice.
Pricing and Payment
Prices are in USD. Payment terms: 30% deposit, 70% before shipment. We accept T/T, PayPal, and PingPong. Bank charges outside China are the buyer’s responsibility.
Customization and IP
You warrant that your logo does not infringe third-party rights. We use your logo only to produce your order.
Shipping and Delivery
Delivery times are estimates. Risk passes to you upon delivery to the carrier (FOB) unless DDP is agreed.
Returns and Refunds
Custom products are non-returnable unless defective. See our Return & Refund Policy.
Limitation of Liability
We are not liable for indirect or consequential damages. Our total liability does not exceed the order value.
Governing Law
These terms are governed by the laws of China. Disputes go to CIETAC arbitration in Xiamen.
Contact: sale@atlanticball.com
Legal & Privacy Policy
Last updated: October 1, 2026
On this page: Privacy | Cookies | Terms of Service
1. Privacy Policy
At Atlantic Ball (Xiamen Yatelan Sports Imp & Exp Co., Ltd.), we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or place a custom basketball order.
Information We Collect
- Contact information: name, company, email, phone, shipping address.
- Order information: product type, quantity, logo files, customization requirements.
- Payment information: bank transfer details, PayPal references (we do not store full card numbers).
- Technical data: IP address, browser type, pages visited, time on site.
- Communication data: emails, WhatsApp messages, inquiry forms.
How We Use Your Information
- To process and fulfill your custom orders.
- To provide quotes, digital proofs, and order updates.
- To arrange shipping and customs clearance.
- To respond to inquiries and provide support.
- To improve our website and services.
- To comply with legal and tax obligations.
Legal Basis for Processing (GDPR)
For EU customers, we process data based on contract performance, legitimate interest, consent, and legal obligation.
Data Sharing
We do not sell your data. We may share it with freight forwarders, payment processors, customs brokers, and legal authorities when required.
Data Retention
We keep order records for at least 5 years for tax and audit purposes.
Your Rights
You may access, correct, or delete your personal data. Contact us at info@atlanticball.com.
Security
We use SSL encryption and secure servers. No online transmission is 100% secure.
2. Cookie Policy
Cookies are small text files stored on your device. They help us remember your preferences and improve your browsing experience.
Types of Cookies We Use
- Essential: required for the site to function.
- Analytics: Google Analytics to understand traffic.
- Marketing: Google Ads for remarketing.
- Preferences: remember language and region.
Third-Party Cookies
We use Google Analytics, Google Ads, YouTube (Privacy Mode), and WhatsApp. You can control cookies via your browser settings.
GDPR Compliance
For EU visitors, we ask for consent before setting non-essential cookies.
3. Terms of Service
By using our website or placing an order, you agree to these terms.
Orders and Acceptance
Orders are confirmed only after you approve the digital proof, we receive the 30% deposit, and we issue a Proforma Invoice.
Pricing and Payment
Prices are in USD. Payment terms: 30% deposit, 70% before shipment. We accept T/T, PayPal, and PingPong. Bank charges outside China are the buyer’s responsibility.
Customization and IP
You warrant that your logo does not infringe third-party rights. We use your logo only to produce your order.
Shipping and Delivery
Delivery times are estimates. Risk passes to you upon delivery to the carrier (FOB) unless DDP is agreed.
Returns and Refunds
Custom products are non-returnable unless defective. See our Return & Refund Policy.
Limitation of Liability
We are not liable for indirect or consequential damages. Our total liability does not exceed the order value.
Governing Law
These terms are governed by the laws of China. Disputes go to CIETAC arbitration in Xiamen.
Contact: sale@atlanticball.com
